Data Deletion

At Mownii, we respect your privacy and are committed to protecting your personal data. You have the right to request the deletion of your personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

How to Request Data Deletion

To request the deletion of your personal data, please follow one of the options below:

Option 1: Email Request

Send an email to our support team using your registered email address with the subject line:

“Data Deletion Request – Mownii”

Please include the following information:

  1. Your full name
  2. Your registered email address
  3. Your order number(s), if applicable
  4. A clear statement requesting the deletion of your personal data

Option 2: In-App or Account Request (if applicable)

If you are logged into your Mownii account, you may submit a data deletion request via the account or support section.

Processing of Requests

  1. All data deletion requests are verified to prevent unauthorized access.
  2. Once verified, your personal data will be permanently deleted within 30 days, unless retention is required by law (e.g. accounting, tax, or fraud-prevention obligations).
  3. You will receive a confirmation once the deletion process is completed.

Important Notes

  1. Deleting your data may result in the permanent loss of access to your account, digital products, or transaction history.
  2. Certain data may be retained where legally required under applicable laws and regulations.

Contact

If you have any questions regarding data protection or deletion requests, please contact our support team at the official Mownii support channel.