Privacy Policy

This Privacy Policy explains how Mownii E-Commerce (“Mownii”, “we”, “our”) collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and other applicable laws.

1. Data We Collect

We may collect the following categories of personal data:

Identity data: name, address, date of birth, contact details
Account data: username, password, preferences, purchase history
Transaction data: payments, orders, billing information
Technical data: IP address, device, browser type, cookies
Location data: geolocation for currency and shipping
Communication data: customer service inquiries, emails
Vendor-related data (for sellers): company documents, tax information, listings

2. How We Use Your Data

Your data is processed for:

Account registration and management
Order processing and delivery
Payment authentication and fraud prevention
Customer support and dispute resolution
Marketing (only with consent)
Vendor onboarding and verification
Compliance with EU consumer law and taxation obligations
Improvement of platform performance and user experience

3. Legal Basis for Processing

We process your data based on:

Contractual necessity (e.g., processing orders)
Legal obligations (VAT, invoicing, fraud control)
Legitimate interests (platform security, service improvement)
Consent (marketing, cookies)

4. Data Sharing

We may share data with:

Payment processors
Logistics and shipping partners
Cloud hosting providers
Vendor-sellers fulfilling your orders
Government authorities where legally required
Fraud prevention agencies

We do not sell personal data.

5. International Transfers

Where transfers occur outside the EU/EEA, they are secured using:

EU-approved Standard Contractual Clauses (SCCs)
Countries with EU adequacy decisions
Robust technical and organisational security measures

6. Data Retention

Data is stored only for the period necessary to fulfil the purpose collected, including legal retention periods (e.g., tax documents: 10 years under Luxembourg law).

7. Your Rights

Under GDPR, you have the right to:

Access your data
Rectify inaccuracies
Erase your data (“right to be forgotten”)
Restrict processing
Withdraw consent
Object to processing
Data portability

Requests can be sent to privacy@mownii.com.

8. Security Measures

We use:

Encryption (SSL/TLS)
PCI-DSS–compliant payment gateways
Role-based access control
Secure cloud infrastructure
Continuous monitoring of system vulnerabilities

9. Contact

privacy@mownii.com

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Privacy Policy

1. Data We Collect

2. How We Use Your Data

3. Legal Basis for Processing

4. Data Sharing

5. International Transfers

6. Data Retention

7. Your Rights

8. Security Measures

9. Contact

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